Last updated: 10 November 2026

This policy applies to direct bookings of our camper vans (booking calendar on this website, WhatsApp, email or phone). Bookings made on other platforms follow that platform’s own cancellation policy.

1. Cancelling 30 days or more in advance

We refund your 25% deposit via PayPal within 14 days at the latest.

2. Cancelling less than 30 days in advance

The deposit is not refunded. You can change your dates once at no cost, subject to availability.

3. If we cancel

We refund everything you have paid.

4. How to cancel or change dates

Message us on WhatsApp at +34 610 711 821 or email info@macaronesiavan.com with your name and booking dates.

5. Security deposit

The €200 security deposit is paid in cash when you pick up the van and returned when you drop it off.

More details in our Terms and conditions.

Macaronesiavan cancellation policy